Privacy Policy
Hannah Tate Skin respects your privacy and is committed to handling personal information carefully, transparently and responsibly when you browse our website, contact us or arrange an appointment.
About This Policy
Hannah Tate Skin is operated by HANNAH TATE AESTHETICS AND BEAUTY LIMITED.
Our website provides information about our non-medical skincare and facial beauty services, including treatment options, prices, appointment information and ways to contact us.
This Privacy Policy explains how information provided through our website, enquiries and appointment arrangements may be collected, used and retained.
Effective immediately.
This policy applies from the moment you use our website, submit an enquiry or provide information for an appointment.
Information We Collect
We only seek information that is reasonably relevant to providing our website, responding to enquiries and arranging services.
This may include:
- Your name and contact details.
- Your email address and telephone number.
- Information included in an enquiry or appointment request.
- Details you voluntarily provide when communicating with us.
- Basic technical information generated when using the website.
Please avoid including unnecessary personal information when contacting us through general website forms or email.
How We Use Information
Information may be used to operate the website, respond to enquiries, arrange appointments and provide information about requested services.
- To respond to questions and requests.
- To arrange, confirm or manage appointments.
- To provide requested treatment and pricing information.
- To maintain appropriate business and service records.
- To improve the website and customer experience.
- To meet applicable legal and administrative requirements.
Information will not be used for unrelated purposes without an appropriate reason or permission where required.
Appointments & Enquiries
Customers may contact us by telephone, email or through available website booking facilities. Information supplied for an enquiry or appointment is used to communicate with the customer and manage the requested service.
If you voluntarily tell us about a product sensitivity, allergy or other information relevant to your requested skincare service, we will use that information only as reasonably necessary to communicate about the requested service and support appropriate treatment arrangements.
Customers should provide accurate information and notify us of any relevant changes before an appointment.
Appointment information: information supplied for an appointment may be retained for up to 24 months after the relevant appointment or the last related communication, unless a longer period is required for legitimate business or legal purposes.
Website Information
When you visit our website, certain basic technical information may be processed automatically by the website or its supporting services. This can include information such as browser type, device information, approximate usage information and pages accessed.
This information may help us maintain website functionality, understand general website usage and improve the way information is presented.
Cookies
Our website may use cookies or similar technologies to support essential website functions, remember preferences or understand general website usage. Where applicable, non-essential cookies will be managed according to the choices available through the website.
Sharing Information
We do not routinely sell or provide customer information to unrelated third parties.
Information may be shared with service providers who reasonably support website operation, communications, appointment administration or other necessary business functions.
Where information is shared, we take reasonable steps to ensure that it is handled appropriately and only for relevant business purposes.
Information may also be disclosed where required by applicable law or where necessary to protect the legitimate operation of the business.
Information Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected.
- General website enquiries may be retained for up to 12 months after the last related communication.
- Appointment-related information may be retained for up to 24 months after the relevant appointment or last related communication.
- Business records that need to be retained for legal or accounting purposes may be kept for the applicable required period.
When information is no longer reasonably required, it may be securely deleted or otherwise disposed of.
Keeping Information Secure
We take reasonable organisational and technical steps to protect personal information from unauthorised access, inappropriate use, accidental loss or unnecessary disclosure.
Access to customer information is limited to people or services that reasonably need it for relevant business purposes.
No website or electronic communication method can be guaranteed to be completely secure. Customers should therefore avoid sending unnecessary confidential information through general contact forms or ordinary email.
Your Privacy Choices
Depending on the circumstances and applicable requirements, you may have rights concerning the personal information we hold about you.
These may include requesting access to information, asking for inaccurate information to be corrected, requesting deletion where appropriate, or asking about how your information is being used.
Requests should be made using the contact details below. We may need to confirm your identity before responding to a request.
Response timeframe: privacy requests will normally be acknowledged within 7 days and handled within 30 days, subject to the nature of the request and any applicable legal requirements.
Contact Us
If you have a question about this Privacy Policy or would like to make a privacy-related request, please contact us using the details below.